FREQUENTLY ASKED QUESTIONS

Do you ship internationally?

Yes, we certainly do! If you cant find your country at the time of checkout then contact us at info@eikonesbyandroula.com.au and we will get in touch.



When will I recieve my order?

All orders are shipped within 1-3 business days via Australia Post. For Domestic orders please allow 3-6 business days. For Express orders please allow 1-3 business days. For all international orders please allow 3-4 weeks to recieve your order. *Please note: There may be slight delays due to COVID-19, however please be assured we will do everything we can to get your order to you as quickly as posssible.



Can I recieve an exchange or refund?

Unfortunately no exchange or refund is available for change of mind so please select your items with care.



Where else can I purchase your products?

Currently all products are available online exclusive to Eikones by Androula, but keep an eye out for listed stockists who will be featuring our products soon!



Who is your book most suitable for?

Our book is most suitable for ages 6 and up but can enjoyed by both young and old! Anyone wanting to learn Greek or English will also find this book useful.



What happens if I recieve an item that is damaged?

All items are carefully inspected before they are packed and shipped, however in the unlikely event that you receieve your item damaged please contact us immediately for further instructions.



Do you offer bulk orders?

Yes, we most certainly do. For all bulk order enquires (20+ books) please get in touch via email at info@eikonesbyandroula.com.au



I am a retailer, can I stock your item?

Yes, we offer wholesale opportunities for retailers around the world. For wholesale enquiries please fill out our Wholesale Registration Form



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